1. Return Eligibility
Products may be eligible for return if:
- Wrong Product Delivered
- Damaged Product Received
- Defective Product Received
Return requests must be submitted within 3 days of receiving the product.
Return & Refund Policy
We want you to be satisfied with your purchase. Learn about our return and refund policies below.
HomeReturn & Refund Policy
2. Non-Returnable Products
The following cannot be returned:
- Opened Products
- Used Products
- Products Without Original Packaging
3. Refund Eligibility
Refunds may be approved when:
- Return is verified
- Product inspection is completed
4. Refund Process
Approved refunds are processed within: 3-7 Business Days
5. Exchange Policy
Customers may request exchanges for eligible products. Please contact our support team to initiate an exchange request.
6. Cancellation Policy
Orders may be cancelled before shipment. Once an order has been shipped, it cannot be cancelled and the return policy will apply.
7. Refund Methods
Refunds may be issued through:
- Mobile Banking
- Bank Transfer
- Original Payment Method